These Terms and Conditions regulate the business relationship between our customers and us. By using our website in any way, by buying from us, or redeem from us, the Terms and Conditions (the T&Cs) which expressed here are agreed by all users.

References in this Terms and Conditions (the T&Cs) to “we”, “us”, and Whypaymoreonline , Whypaymoreonline.com are to C TWO N EMART ENTERPRISE (trading as “Whypaymoreonline, Whypaymoreonline.com”). We encourage all our customers, shoppers, users, and all other interested parties to read the T&Cs regularly as we may change the content of the T&Cs from time to time without prior notice.

We reserve the right to change, modify, add and/or remove parts or all content of the website, products, and services available through this Website (collectively, the “Services”). We will not liable in any way (or whatever reasons) the Services unavailable/shutdown of this website. We may also restrict access to some parts or all of this website.

This is the responsibilities of our customers, shoppers, users, and all other interested parties, to read this T&Cs carefully before using our Services. In addition, no person under the legal age may use the Services. Please confer with an adult before making any purchases or use of the Services provided in our website.

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  1.  We cannot guarantee that products advertised on our Website are available.
  2. In case the products you order is out of stock or unavailable, we will offer you alternatives (colors, sizes, models). You may accept or not to accept the alternatives that we offer. In such a case, you are allowed to cancel part or all of your order.
  3. We will not liable in any way (or whatever reasons) the Services unavailable/shutdown of this Website. We may also restrict access to some parts of this entire Website.
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  1. All buying transactions/ redemption take place in this Website need to register an account as a user before using the Services.
  2.  We are committed to protecting our customers information. You agree to provide accurate, up to date, and complete personal information.
  3. You are responsible to protect and maintain confidentiality of the username and password. You should notify us if you discover any unauthorized person has used your account to perform any transaction.
  4. We have rights to grant and/or refuse any of our customers and/or users to access to our Website.
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  1. All prices showed in our website are listed in Ringgit Malaysia (RM).
  2. Cost of shipping and handling charges are not included in the listed price/free redemption item(s). All additional charges will be calculated and showed during the order process.
  3. We cannot ensure all the prices listed in our website are up-to-date and/or accurate. It may subject to new price list. If this happen, we will contact our customers and inform them about the new offer price. We will process the orders if our customers agree with the new price, otherwise our customers has an option to make partial or full cancellation for their order(s).
  4. Any information given by us in relation to exchange rate are approximate only and it may vary from time to time.
  5. For payments, we accept only Bank Transfer.
  6. For payments using the option of bank transfer, information of our bank accounts will be stated in the website during the order process. Customers need provide order reference during the bank transfer. We only match bank in detail with order reference code. We do not deliver the orders to our customers if we fail to receive the mentioned information. We definitely notify our customers through email if we receive the payment(s).
  7. It is the responsibility of our customers to provide accurate shipping address and contact information, e.g. phone numbers, email address. We may choose to stop any shipment if our customers cannot be contacted by our team through phone or email.
[/vc_accordion_tab][vc_accordion_tab title=”Delivery and Shipment” title_tag=”h5″]
  1. Delivery will be made by registred pas Malaysia to the shipping address stated in the order.
  2. We do not ship to PO Boxes, we only provide delivery services to our customers with full and valid address as goods redeemed.
  3. We deliver the product(s) 3 days after countdown timer end, unless Next day delivery is stated in order page.
  4. As we are working with third-party shipping partner, we cannot guarantee the delivery time-lines, however, our reliable partner will try their best to deliver the product(s) to our customers in the shortest period of time.
  5. If stock is not available, we will email to customers to reconfirm the item sizes, colors, models. The estimated delivery duration will be 2-3 days for Peninsular Malaysia if no delays.For East Malaysia deliveries, the estimated delivery duration will be 4-6 working days depending on the location of the cities and towns.
  6. We will notify our customers by email when item(s) is sent.
  7. We will send the shipment tracking number(s) to our customer via email.
  8. For international shipping, kindly email for a quote info@whypaymoreonline.com
  9. It is the responsibility of our customers to provide accurate shipping address and contact information, e.g.phone numbers, email address. If the postal service provider is unable to deliver the package to the customers due to various reasons, the goods will be returned to our office. In order to resend the package, we need to reconfirm the shipping address with our customers and they need to pay the shipping fees and other related charges again. We do not liable for any non-delivered packages if due to the mistake(s) created by our customer, e.g. inaccurate shipping address, etc.
  10. If our customers have any enquiries, please feel free to contact us at info@whypaymoreonline.com or call us at +6012-387 6858.
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  1. Import duties and taxes are not included in the price listed in our website. It is the responsibilities of our customers to pay such charges/fees.
  2. Customers are responsible to ensure the products which purchased in our store are allowed to enter the country of their residence.
  3. We are highly recommend our customers to check with their local authorities about import duties and restrictions prior to any purchase.
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  1. Item was damaged during shipment – You have to inform us immediately within 3 days after receipt of the product(s). Email the images of the damaged product(s) together with the signed and dated consignment note (to prove the receipt of the product(s)) to us at info@whypaymoreonline.com.  We will reply your email with full and complete returns & replacements instructions. To qualify and meet the requirements of returns & replacements, you must return the damaged product(s), original packaging, and the original signed and dated consignment note to us within 7 days by standard POS Laju shipment. We will process your request within 7 – 21 working days when we received your return package. If the stock is available, we will send the item to you as per the original shipping address. If the stock is unavailable within a reasonable time, we will send a request to you whether you wish to wait for the arrival of stock or to opt for cash refund. Please bear in mind, you may disqualify for this privilege if you fail to do so with the mentioned instructions. Cost of shipping for returns & replacements will be borne by us.
  2. Received a completely different item – You have to inform us immediately within 3 days after receipt of the product(s). Email the images of the received product(s) together with the signed and dated consignment note (to prove it receipt of the product(s)) to us at info@ctwon.com. We will reply your email with full and complete returns & replacements instructions. To qualify and meet the requirements of returns & replacements under this category, you must return the original product(s), original packaging, and the original signed and dated consignment note to us within 7 days by standard POS Laju shipment. We will process your request within 7 – 21 working days when we received your return package. If the stock is available, we will send the item to you as per the original shipping address. If the stock is unavailable within a reasonable time, we will send a request to you whether you wish to wait for the arrival of stock or to opt for cash refund. Please bear in mind, you may disqualify for this privilege if you fail to do so with the mentioned instructions. Cost of shipping for returns & replacements will be borne by us.
  3. Received fewer item as per your order(s) – For example, you purchased 2 items but received only one 1 item in your shipment due to error in packaging of the product(s), you have to inform us immediately within 3 days after receipt of the product(s). Once rectified, we will send a replacement to you as per the original shipping address within reasonable time. If the stock is unavailable within a reasonable time, we will send a request to you whether you wish to wait for the arrival of stock or to opt for cash refund. Cost of shipping under this category will be borne by us.

We inspect all items carefully for defects prior to delivery. We treat all Returns & Replacements requests carefully and seriously. Please bear in mind, we DO NOT do cash refund for all products sold. Cash refund is not our practice, unless the requested stock(s) is/are not available, and we will send a request to you whether you wish to wait for the arrival of stock or to opt for cash refund. All cash refund is subject to management approval and case by case basis.

For all Return & Replacement items, it MUST be sent to our postal address by request, kindly email us: info@whypaymoreonline.com.

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Good Sold are not Refundable and Exchangeable? This is 90’s century quote. Today, we promise and ensure 100% customer satisfaction, we have a 7-Days Exchange Policy. For any reason, if you are NOT satisfied with your purchase(s), we surely do exchange for you within 7 days from the date of receipt of the product(s), this is subject to stock availability. However, we DO NOT do cash refund, unless the product(s) received are “Not in Good Shape” or “Significant Not as Described”. Please refer to the Returns and Replacements Session.

To do exchange (before delivery)
– Contact us immediately at +6012-387 6858
– Quote your order number and related information
– We may ask for personal information for verification
– We will send an email to you for confirmation of the exchange

To do exchange (after delivery), you have to ensure the followings:-
– Product(s) is/are in the same condition you received it
– Not used and maintained in the original condition
– In the original box and / or packaging
– Please refer to the Exchange Procedures below

Above all, the 7-Days Exchange Policy DOES NOT apply to Sale, Clearance, Promotion, Free Redemption item(s) and/or items in which we already clearly stated in the description – No Exchange, No Return, and/or No Refund (except product(s) not in good shape).

Exchange Procedures
Please send your exchange request to info@whypaymoreonline.com within 7 days from the date you received the product(s). You have to include the following details in the email:

(01) Customer Name

(02) Contact number

(03) Correspondence address

(04) Product name

(05) Order reference number

(06) Product to exchange (provide us product name and number)

(07) Reason to exchange (for improvement purpose)

We will process your exchange request within 7 business days and contact you by phone or email for further instructions.

For gentle reminder, you need to bear all shipping charges (inbound and outbound) for the exchange request(s). However, we will pay the shipping charges IF and only IF we send the wrong item(s) to you or the product(s) that we delivered is/are not in good shape.

Please do send an email to us at info@whypaymoreonline.com before returning the item(s) to us. This is to ensure we are monitoring your request(s) closely and make sure the exchange instructions are completely provided to you.

For all Exchange items, it MUST be sent to our postal address by request, kindly email at: info@whypaymoreonline.com.

[/vc_accordion_tab][vc_accordion_tab title=”Content and Intellectual Property Rights & Rights to Use” title_tag=”h5″]

  1. We are serious to protect all our content and intellectual property which advertised and showed in our webpage.
  2. Any reproduction or redistribution of all listed content in our webpage may result in civil and criminal penalties.
  3. Subject to the above, if our customers wish to use and download the Content for personal use, please send us an email to get permission. All the content here is purely for personal use and strictly prohibited for commercial usage.
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  1. We are trying our best and taking reasonable care to ensure all the information provided here are accurate, error-free, and up-to-date. In a large website, in some cases, may occur technical inaccuracies and typo errors. If you found any of it, please contact us by email immediately.
  2. We cannot ensure all the pictures showed in our website are exactly look the same with the actual products. The pictures may look slightly or totally different from the actual ones.
  3. We cannot ensure the description texts and any other text information showed in our website are accurate, reliable, and error-free.
  4. We cannot ensure the prices showed in our website are accurate and up-to-date.
  5. We are not liable for any losses direct or indirect linked to our services provided in our website.
  6. We inspect all items carefully for defects prior to delivery. It is the responbility of our customer(s) to ensure the received item(s) is/are capable to use and/or in good shape before using the products. Our customer(s) must inspect the received item(s) carefully before using the product(s). If the received item(s) is/are not in good shape, we have a Return & Replacement policy to allow our customers to do exchange for a new one. We do not repsponsible and/or liable for any losses and/or damages direct and/or indirect link to the condition(s) and/or related matter(s) of the received item(s). Our customer(s) must take reasonable care and/or responsibility to use the purchased item(s).
  7. For all shipments, we do not guarantee the products will be delivered on time or within the said time frame as we are relying on third party postal service providers to carry-out the tasks.
  8. We will try our best to fulfill the requirements and requests of our customers. As a web-based store, we have limitations to perform our tasks and we definitely give our best to attend every details in order to gain trust from our customers.
  9. All contracts and agreements are conducted in English and it governed by and construed in accordance with the law of Malaysia.
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